Our standard arrival time is 3:00 p.m.  At least one guest in each guest room must be 21 years of age or older and must present a valid photo identification and credit card upon arrival.

If you arrive at the hotel before 3:00 p.m., we would be happy to provide you with a parking pass and hold your luggage if necessary. Unfortunately, we do not guarantee an early check-in.

Our standard departure time is 11:00 a.m.

The latest we can offer without a fee is 12:00 p.m. Anything later than 12:00 p.m. would require a payment of another night’s room and tax.

Unfortunately we do not. However, we recommend local car services and would be happy to schedule a pickup for you or give you the contact information to schedule it yourself.

We only permit Certified Service Animals in the hotel and require advance notice of any pets arriving.

No. We are 100% non-smoking. We do have a smoking area of the hotel, outside the main entrance on the right. There is a $350.00 penalty for smoking in the rooms.

Yes we do. All of our rooms are accessible from the elevator. We have handicap accessible rooms with pull-bars in the bathroom and in the step-in tub. We also feature a room with a roll-in shower. Please let an agent know in advance if you need a handicap accessible room.

Yes. We offer AAA discounts for Sunday through Thursday reservations, based on availability. Discounts are not offered on Fridays and Saturdays. This policy does not include October reservations – please see our October policy.

Yes. We offer AARP discounts for Sunday through Thursday reservations, based on availability. Discounts are not offered on Fridays and Saturdays. This policy does not include October reservations – please see our October policy.

Yes. We offer military discounts for Sunday through Thursday reservations, based on availability. Discounts are not offered on Fridays and Saturdays. This policy does not include October reservations – please see our October policy.

We have a 72-hour cancellation policy. If you cancel outside 72 hours (or 3 days) prior to your arrival date, your deposit is refundable, minus a $25.00 processing fee. This policy does not include October reservations – please see our October policy.

Yes. We take an advanced deposit of one night’s Room & Tax at the time the reservation is made. This policy does not include October reservations – please see our October policy.

We have a 14-day (or 2-week) cancellation policy for all October midweek reservations. For all reservations, we take a deposit of one night’s Room & Tax. Any reservations cancelled less than 14 days prior to the arrival date will lose the deposit. For reservations booked for October weekend nights, Fridays and Saturdays, deposits are non-refundable. All cancellations will incur a $25.00 processing fee.

Yes! We have an indoor heated pool for our guests to enjoy. The pool is located on our ground floor.
Our pool is open to overnight guests of the hotel between the hours of 6:00 a.m. to 10:00 p.m. We do provide towels in the pool area for guest use. We ask that guests wear footwear at all times through our lobby area for safety.
Pool passes are not available for residents of the surrounding area.

We do not have a hot tub. We have an indoor heated pool for our guests to enjoy.

We do not allow toys in the pool. We also do not allow food or alcohol in the pool area. Absolutely no glass containers are allowed in the pool area.

The Salem Waterfront Hotel & Suites is located in the historic Waterfront District of Pickering Wharf. The hotel is walking distance from both the Pickering Wharf Marina and Pickering Wharf, which houses our resident tall ship, The Friendship. We are just steps away from scenic views of the Waterfront. However, we are inland from the water line and the shops on Pickering Wharf obstruct the views of the bay.

We do not offer stocked mini-bars in our guest rooms. Our complimentary in-room amenities include: bottled water, Salem Waterfront Hotel-branded Boca Terry Cloth bathrobes, a hairdryer, Keurig brewer and K-cups, shampoo, conditioner, lotion, and bar soap. Additional amenities available for purchase with Guest Services.

No. We have a full-service restaurant in house, The Regatta Pub.
The Regatta Pub is open for breakfast every morning with a full breakfast menu.
Links here: https://www.salemwaterfronthotel.com/dining/regatta-pub-restaurant/

Not at this time, however we do have safety deposit boxes available if you wish to lock something behind our Front Desk.

We are located in the heart of Salem. We are a 10-minute walk, or less, from all of the Salem attractions. Our agents are happy to provide you with local area maps, directions, and contact information for any of the attractions.

Yes. We offer complimentary parking to all of our overnight guests. We allow one (1) vehicle per guest room in our main parking lot, and have additional parking available just a minute’s walk away. Please see our Front Desk to register your vehicle and obtain a parking permit; they will be happy to direct you to the appropriate area. Guests may only park with a valid permit.

Oversized vehicles may park in our additional parking lot on Congress Street, but must still register with the Front Desk.

Please see a parking attendant on your arrival to the hotel, as they will direct you to the appropriate parking area.